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Disability Information Directory


Tel: 0800 068 41 41

More on the web: HopeLineUK

Category: Children & Adolescents, Counselling, Help Lines, National Organisations

Service Description:
HOPELineUK is a specialist telephone helpline service staffed by trained professionals who give non-judgmental support, practical advice and information to:

  • children, teenagers and young people up to the age of 35 who are worried about themselves

  • anyone who is concerned about a young person

They will listen to you in confidence and try to help you deal with your own suicidal thoughts or cope with someone else who may be feeling this way.

Calls are free from BT landlines, other networks and mobiles may vary. If the helpline is busy or if you need to call outside opening hours you can leave an answerphone message and we will get back to you as soon as possible. Your call will not appear on your itemised BT telephone bill.

Who we help

  • Young people.

  • Family: parents, siblings, partners, carers, grandparents.

  • Concerned friends: at work, in school, at college.

  • Health Professionals: mental health practitioners, GPs, nurses, A & E staff.

  • Education Staff: teachers, lecturers, school nurses, education social workers.

  • and more: police, ambulance and prison staff, drugs and alcohol services, probation workers

Days & Hours of Opening: The helpline is open Monday – Friday from 10am – 5pm and 7pm – 10pm, and 2pm – 5pm on weekends.